Q – Where do I go to make sure the Library has the correct contact information for me?
A – Go to the Online Catalog and sign in using your 14 digit library card number (with no spaces) and your PIN (usually the last four digits of your phone number). As you can see below, you can do a lot on this page.
We are going to focus on Preferences, so click on it. Once there, use the ‘Personal Information’ menu to see what email and telephone number are attached to your account [screenshot below]. You can change your email here, but you can not change the phone number. You can change your PIN as well but you must know your previous PIN. If you have PIN problems, call us and we can reset it. Right now, we are not answering the phones at the Library. Call (914) 734-5362 weekdays between 10am and 4pm and a Reference Librarian will help you from home.
The Notification tab is where you choose how you’ll get notifications and where you can change the phone number the system uses to give you automated notifications such as holds availability, automatic renewals, overdues and so on.
Note: with email and/or text you will get all notifications. Phone notifications are limited essentially to holds availability. Also, the phone number under the Personal Information tab can only be changed by Library personnel. We use that number to call you if you’ve left your card at the Library, returned an empty DVD case and so on. The number on this page is only for automated notifications.
Q – Is there a suggested notification method?
A – In normal times, no. However, for curbside pickup we suggest you activate email notification or text at a minimum. There will be modifications in how curbside works that cannot be conveyed via automated phone messages. We promise that we won’t give your email to anyone unrelated to library business.